Sofas handmade in the UK*

Up to 3 Years Free Credit 0% APR*

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10-year Frame Guarantee

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Contact us

Track my order

Unfortunately we're currently unable to track orders online due to technical difficulties. Don't worry once your order is ready, we'll contact you to book in a delivery date.

Contact form

If you have a question or wish to get in touch, please use our customer contact form

Submit a query

FAQs

Answers to most of our customers questions can be found in our FAQs section. Below are our most common questions & answers

I have placed my order online, what happens next?

Once you have chosen your new furniture and placed your order, you can relax and let our online sales time take care of the rest. Our team will call you back to complete your order at the time you have selected in the checkout.

How do I measure for my sofa?

Measuring up for your new sofa might seem tricky, but it’s really straightforward. At the bottom of each product page you’ll find all the dimensions you will need including height (A) front (B) seat (C) width (D) and depth (E). Always measure any doorways and hallways where your sofa will have to fit through and let us know of any access issues our delivery teams may face i.e. spiral staircases, or top floor flats.

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Customer support

Still looking for answers?

Contact our customer experience team using the details below

Contact customer support

Tel: 0191 731 3300

Monday: 10am - 7pm

Tuesday : 10am - 6pm

Wednesday : 10am - 6pm

Thursday : 10am - 7pm

Friday : 10am - 6pm

Saturday : 9am - 5pm

Sunday : 10am - 4pm

Live chat

Unfortunately we're currently experiencing technical difficulties and are not able to offer live chat at this moment.

Castelan

Tel: 0370 320 3333

Creation Consumer Finance

Tel: 0371 402 8905

Ikano Bank

Tel: 0344 856 5535

V12 Retail Finance

Tel: 029 2046 8912

Further help & advice

About us Help & info Inspiration

Registered office: 45 – 49 Villiers Street, Sunderland, SR1 1HA |

Company registration number: 323778

A Share & Sons Ltd, is authorised and regulated by the Financial Conduct Authority as a credit broker and is not the lender. Financial Conduct Association registration number 673559. It only offers products from Creation Consumer Finance Limited, Secure Trust Bank PLC trading as V12 Retail Finance.

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